Frequently Asked Questions
Q: How do I become a member?
A: Load $20 onto one of our gaming cards at the front desk and you’re a member. That $20 is used towards game time; it is not a fee. Once you’ve loaded $20 you are now a member and will always be at the membership rates. Once you have used up the $20, you can reload your membership card with as much or as little money as you like.
Q: What are the benefits of being a member?
A: 1) Your hourly rate on our PC’s is lower 2) You receive $10 of a free gaming every month when you attend our monthly member days 3)You’ll receive special promotions that non-members do not get 4)You get early access to our exclusive events 5)You can purchase gaming specials that give you bonus gaming time that non-members cannot receive.
Q: Can I use the money on my membership card to pay for food and drinks?
A: No, the money can only be used for gaming
Q: Can I pay for a day pass with the money on my membership card?
A: No, you cannot. This is a separate cost
Q: Can multiple people use the same membership card to play at the same time?
A: No, the account can only be used by one person. You cannot login to multiple PC’s at a time with the same account.
Q: What are the PC specs
A: Motherboard: PRIME H270M-PLUS, Processor: Intel(R) Core(TM) i5-7500 CPU @ 3.40GHz
RAM: Corsair 16GB DDR4-2400 (2x 8GB), Video Card: NVIDIA GeForce GTX 1060 6GB /
VIP Room: MSI RTX 3060 VENTUS OC 12GB
Q: What kind of Peripherals do you have
A: Mouse: Logitech G403, Keyboard: Redragon Kumara K552 RGB LED Backlit Mechanical
Gaming Keyboard, Headsets: HyperX Cloud 2 + Logitech G335
Q: What kind of monitors do you have?
A: Stage PC’s: 10 ASUS 27” VG278QR 165hz, eSports Lobby: 20 ASUS 27” VG278 144hz,
VIP PC room: 5 ASUS 27” VG278QR 165hz, Casual section: 29 ASUS 27” VS278
Q: Do I have to book a seat in advance to play
A: No you do not. You can walk in an sit wherever you want
Q: Can I make reservations for a certain number of PCs
A: Yes, just send us an email in our contact form and we will help you make the reservation.
Q: Can I bring my own peripherals and plug them in?
A: Yes, you can bring you mouse, keyboard or headsets